A clear, step-by-step presentation and HTML-ready page to onboard new users safely and confidently.
This presentation walks you through the essentials of starting up your Trezor hardware wallet using official Trezor resources. It is written for first‑time users, team trainers, and anyone preparing a short, professional onboarding. The content explains preparation, setup, security best practices, and where to find authoritative support — all laid out with semantic headings (H1–H5) so it can be pasted directly into a web page, handout, or slide deck.
Always inspect the physical packaging and the tamper‑evidence seals before using a new device. If anything seems off, contact official support immediately and do not proceed with entering secret material. Keep your recovery medium (paper or card) ready and ensure you are in a private, secure environment while initializing the wallet.
Begin by visiting the official Trezor start page and downloading the Trezor Suite app for your platform. Follow the prompts to install and open the Suite — it contains the guided setup flow that walks you through firmware installation, device naming, PIN creation, and creating a wallet backup.
New Trezor devices often ship without firmware. The Suite will show a firmware installation prompt. Install the firmware only when prompted by the official app; never accept firmware from unknown sources. Follow on‑device confirmations carefully: verify every prompt shown on the device screen before approving.
Choose a PIN you can remember but is not easily guessable. Next, create a wallet backup (formerly called a recovery seed). Write the backup down on the official Trezor backup card or another secure medium. Store the backup separately from the device. Never store your seed digitally or share it with anyone.
After setup, send a small test transaction from an exchange to your Trezor wallet to confirm everything is working as expected. Confirm that the transaction details shown in the Suite match exactly what you expect.
Keep your wallet backup secret. Trezor will never ask for your seed or PIN in support requests. If someone asks, it is a scam. Use passphrases only if you understand them; they add security but also increase responsibility for backup management.
Only use official Trezor domains and official software downloads. Bookmark the official start page and the Trezor Suite page so you always land on the authentic site. If an email or chat asks you to sign into a page where you must enter your recovery words, stop — it is malicious.
Most problems are solved by updating Trezor Suite, reinstalling drivers (desktop), ensuring firmware is installed, or using the official troubleshooting guides. For device damage, tampering, or unresolvable errors, reach out to official support and follow their instruction for warranty or replacement procedures.
If your device requests your recovery seed outside the official Suite, or if the device screen shows unexpected text, stop and reach out to official support. Keep logs and screenshots if possible (but never share seeds or PINs).
Below are official Trezor pages you can reference or link from your presentation. These cover the start flow, downloads, device guides, firmware changelogs, and security guidance.
Welcome attendees, show the device, and explain why cold storage matters. Briefly state that this session follows official Trezor setup steps to guarantee user safety.
Open the Trezor Start page, download Trezor Suite, and walk through the firmware install and wallet creation using a demo device. Emphasize verifying prompts displayed on the physical device during each step.
Answer common questions about backups, passphrases, and what to do if the device is lost or damaged. Point attendees to the official links above for in-depth documentation.